Code of Ethics and Conduct for Wrap Here (PTY) LTD

Introduction

At Wrap Here (PTY) LTD, we are committed to maintaining the highest standards of integrity, respect, and professionalism in all aspects of our business. This Code of Ethics and Conduct outlines the responsibilities and expectations for all employees and management, as well as our collective responsibility to the community and environment.

  1. Core Values
  • Integrity: We conduct all business activities honestly, transparently, and ethically.
  • Respect: We value and respect diversity, human dignity, and individual rights.
  • Sustainability: We strive to minimize our environmental impact and contribute positively to the community.
  • Excellence: We aim for the highest standards in customer service and operational efficiency.
  1. Responsibilities of Employees
  • Treat colleagues, customers, and all stakeholders with respect and dignity.
  • Perform duties with professionalism, diligence, and in compliance with company policies.
  • Avoid engaging in any form of discrimination, harassment, or victimization based on race, gender, religion, disability, age, sexual orientation, or any other protected characteristic.
  • Respect the social, cultural, and religious observances of others.
  • Maintain confidentiality and protect sensitive company and customer information.
  • Report any unethical behaviour, safety concerns, or breaches of this Code promptly.
  1. Responsibilities of the Employer
  • Provide a safe, inclusive, and respectful work environment free from discrimination, harassment, and victimization.
  • Ensure fair treatment and equal opportunities for all employees, regardless of background.
  • Support employees in observing their social, cultural, and religious practices, where reasonable accommodations can be made.
  • Offer training and resources to help employees understand and comply with this Code.
  • Foster an open-door policy where employees feel comfortable reporting concerns or suggestions.
  • Regularly review and update policies to reflect evolving standards and best practices.
  1. Collective Responsibility to the Community and Environment
  • Environmental Stewardship: Minimize waste, use sustainable materials, and adopt eco-friendly practices wherever possible in our luggage-wrapping services.
  • Community Engagement: Support local initiatives and contribute positively to the communities we serve.
  • Ethical Business Practices: Ensure all business activities align with legal requirements and ethical standards.
  • Human Rights: Uphold the principles of equality, freedom, and human dignity in all interactions.
  1. Prohibited Conduct
  • Direct or indirect discrimination, harassment, or victimization of any kind.
  • Unethical or dishonest behaviour, including theft, fraud, or misrepresentation.
  • Actions that harm the environment or go against our sustainability commitments.
  • Any behaviour that undermines the dignity, safety, or well-being of others.
  1. Accountability and Enforcement
  • Violations of this Code will be taken seriously and may result in disciplinary action, up to and including termination of employment.
  • Employees and management are expected to lead by example and uphold the values outlined in this Code.
  • Concerns or complaints will be addressed promptly, confidentially, and impartially.
  1. Commitment to Continuous Improvement

We are dedicated to continuous improvement in our practices and policies. Feedback from employees, customers, and the community is welcomed to help us uphold our commitment to ethical and responsible business operations.

  1. Acknowledgment

All employees and management are required to read, understand, and adhere to this Code of Ethics and Conduct. By working at Wrap Here (PTY) LTD you agree to uphold these principles in your daily activities and interactions.